FAQ

  • What Do I need to Know before my first visit?

    You will be emailed a new client questionnaire along with other practice forms that needs to be completed within 48 hours of receiving them to secure or schedule an appointment with your therapist.

  • Is what I say Confidential?

    Yes. We know your mental health treatment is the most personal and private thing to you. Likewise, we realize that one of the most important tools for our helping you is maintaining your privacy. We are ethically and legally bound to keep everything you say confidential, unless we have your explicit permission on a signed Release of Information form. The only exception to this rule is if you are a danger to yourself or someone else.

  • How do I join my teletherapy session?

    You will be sent a link to join the session through the Simple Practice App for clients about 10 minutes prior to start time. You can join from any device you prefer.

  • Can I text or email my Therapist?

    Yes for non-urgent issues and for scheduling or rescheduling an appointment. Texting is the preferred method for this provider in addition to using direct messaging through the Simple Practice client portal. This provider uses HIPPA secure platforms for both methods of communication.

  • Do you take insurance?

    Yes, we accept and are in network with Blue Cross Blue Shield plans and United Healthcare plans.

  • What is the cancellation policy?

    We require 24 hours notice to avoid a cancellation fee of $100. 

  • Where do I park?

    Park in the upper lot of the building. Enter the waiting room once inside through the first door on the left. Suite 201.